If you have any questions about any of the detail of these documents, please use the contact us page.
TERMS OF SERVICE
These Terms of Service govern your use of the website located at cranesoftapps.com and any related services, including mobile applications provided by Cranesoft.
By accessing cranesoftapps.com and using our applications, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Cranesoft.
We, Cranesoft, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.
These Terms of Service were last updated on 27 December 2021.
Limitations of Use
By using our website or applications, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on our website or applications;
remove any copyright or other proprietary notations from any materials and software on our website or applications;
transfer the materials to another person or “mirror” the materials on any other server;
knowingly or negligently use on our website or applications or any associated services in a way that abuses or disrupts our networks or any other service Cranesoft provides;
use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
use this website or its associated services in violation of any applicable laws or regulations;
use this website in conjunction with sending unauthorized advertising or spam;
harvest, collect, or gather user data without the user’s consent; or
use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.
The intellectual property in the materials contained in on our website or applications are owned by or licensed to Cranesoft and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Cranesoft at any time.
Services provided by Cranesoft may allow you to contribute content for use in our services. By contributing content to our services you automatically grant us an irrevocable and perpetual, non-exclusive, transferrable, fully-paid, royalty-free, worldwide license, by ourselves or with others, to use, copy, distribute, publically perform, publically display, print, publish, republish, excerpt (in whole or in part), reformat, translate, modify, revise and incorporate into other works that content and any works derived from that content in any permitted manner, and to license or permit others to do so. This license also grants us the right to sublicense that content to other users, and to permit their use of that content in any way permitted.
You agree to waive all 'moral rights' related to content you contribute, and confirm to Cranesoft that for any content you contribute you are the sole author and owner of the intellectual property rights and other rights in the User Generated Content; the User Generated Content does not infringe the rights, including intellectual property rights, of any third parties; the User Generated Content is accurate; and the User Generated Content does not violate any laws, this Agreement or any Additional Terms.
Our website and applications and the materials on our website and applications are provided on an 'as is' basis. To the extent permitted by law, Cranesoft makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.
In no event shall Cranesoft or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use our website or applications or the materials on our website or applications, even if Cranesoft or an authorized representative has been notified, orally or in writing, of the possibility of such damage.
In the context of this agreement, “consequential loss” includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Accuracy of Materials
The materials appearing on our website or applications are not comprehensive and are for general information purposes only. Cranesoft does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on our website or applications, or otherwise relating to such materials or on any resources linked to our website or applications.
Cranesoft has not reviewed all of the sites linked to its website or applications and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by Cranesoft of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
Right to Terminate
We may suspend or terminate your right to use our website or applications and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.
Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Your privacy is important to us. It is Cranesoft's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, cranesoftapps.com and other sites, or software including mobile applications we own and operate.
This policy is effective as of 24 December 2021 and was last updated on 24 December 2021.
Information We Collect
Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.
When you visit our website or use our applications, our servers may automatically log the standard data provided by your web browser, or data provided by our apps. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter. Data collected while using our apps may also include details including your location necessary to provide a service, metadata used to identify your device, and any data you provide to us through your use of the service.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
We may ask for personal information which may include one or more of the following:
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website and applications:
Sign up to receive updates from us via email or social media channels
Use a mobile device or web browser to access our content
Contact us via email, social media, or on any similar technologies
When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
to enable you to customise or personalise your experience of our website or applications
to contact and communicate with you
for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
to enable you to access and use our website, associated applications, and associated social media platforms
for internal record keeping and administrative purposes
to improve our services including for debugging and monitoring purposes
Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
How Long We Keep Your Personal Information
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
a parent, subsidiary, or affiliate of our company
third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
our employees, contractors, and/or related entities
our existing or potential agents or business partners
sponsors or promoters of any competition, sweepstakes, or promotion we run
courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
third parties to collect and process data
International Transfers of Personal Information
Your Rights and Controlling Your Personal Information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Limits of Our Policy
Our website and applications may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
For any questions or concerns regarding your privacy, you may contact us using the following details: